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UX Design Intern at Ling Technology is a highly rewarding experience during which I deeply delve into multi-modal interaction and consumer electronics industry while designing interaction for AI storytelling bots. 

Category

Storytelling Bot

Time

3 months

Role

UX designer

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O V E R V I E W

Intern @ Ling

Analytical Thinker | Inquisitive Explorer | Art-lover

Optimize current UX

From our users' feedback, we find that it's easy to trigger shut-down button accidentally, resulting in confusing user experience. After clarifying all kinds of technical and manufacturing constraints, I proposed several solutions to address this problem. 

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Deliverables

- Interaction Flow

- Onboarding Experience Redesign

- Addressing False Trigger of Shutting Down

From Storytelling Bot to Storytelling App

I worked closely with developers to deliver a storytelling mobile app (MVP), which enables users to enjoy hi-fi experience that provided on bots, eventually to motivate users to buy our bots.

- Storytelling App

- Special  Phone Stand

Deliverables

Prototype Tool 

I designed a prototype tool for internal UX team to help them iterate and testify ideas fast.

Deliverables

- Prototype Tool

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WHAT I LEARNED

Hardware interaction is multimodal with multiple inputs and outputs, instead of visual-dominated, for which I transited my mindset from screen-based design to multimodal design. 

 

The channels of interaction on hardware have relative lower affordance and signifier which requires more creative solutions.

 

Bot personality offers interaction design an advantageous edge in ideating solutions.